Help Daily Closing
All help

Printing & QR orders

Connect a receipt printer

  1. 1Tap ☰, App settings, then Receipt printer
  2. 2Bluetooth printer? Pair it in the phone's settings first, then tap Show paired printers. Wi-Fi printer? Tap Add by IP address
  3. 3Type the printer's IP address and tap Connect. A test receipt prints
  4. 4Check the receipt and tap Yes, it looks right
  5. 5The printer is set. Pick the paper size, 80 mm or 58 mm. Print test prints again

Not sure of the IP address? Most printers print it on their self-test page.

If the printer does not answer

  1. 1Check the printer is on, has paper, and is on the same Wi-Fi as the phone. Then tap Connect again

Print a bill again

  1. 1Open the bill and tap Print

Print shows on a bill only after a printer is connected.

Put your address on the receipt

  1. 1In Receipt printer, tap Edit beside Receipt text
  2. 2Type your address and the last line, like a thank-you. The picture above shows how it will look

Let customers order from the table

  1. 1Tap ☰, Business, then QR orders
  2. 2Switch on Customers can order. Pick where orders go: Counter or Kitchen. Set how many tables you have
  3. 3Tap QR codes PDF and print it
  4. 4Cut out the cards and put one on each table

QR orders are switched on for your shop by support. Ask on WhatsApp if you do not see QR orders under Business.

What the customer sees

  1. 1The customer scans the card with their phone camera. Your menu opens, with photos and prices
  2. 2They tap + for what they want, then View order
  3. 3They check and tap Send order
  4. 4They see when it is being made and ready. They pay at the counter

No app and no sign-in for the customer.

Take a table's order and get paid

  1. 1The order shows on the Sales tab. Tap Accept, or Decline
  2. 2The table's items are on the bill. Tap the table's name at the top when they want to pay
  3. 3Tap Charge, then Cash, Bank or Credit as usual
  4. 4Each phone pays for its own order? Tap Split by phone and charge each one

Nothing goes into Sales or the Ledger until you charge.

Take orders as a waiter

  1. 1The waiter signs in on their own phone and Tables opens. Tap the table
  2. 2Tap a photo to add one. Tap again to add more
  3. 3Tap Send to kitchen
  4. 4Check the order. Change it with − and +, and type a note for the kitchen if needed
  5. 5Tap Send to kitchen
  6. 6It is sent. Tables opens again for the next table
  7. 7The kitchen sees the order with the waiter's name
  8. 8Ready · take it means the food is ready. The phone rings too

The waiter sees tables and the menu, never bills or money. The counter takes the money as usual.

NextSettings